Testimonial

Customer Experience | Service

Great service. Registered got immediate response and solution within a day. Service done at affordable price and its very low while comparing to other vendors. Overall Satisfied service.

Lavanya Lavan

5.0
2017-05-18T09:46:46+00:00

Lavanya Lavan

Great service. Registered got immediate response and solution within a day. Service done at affordable price and its very low while comparing to other vendors. Overall Satisfied service.

Customer Experience | Service

Hi,

Very satisfied with fantastic and cost effective service by Delta Dynamix. I just need to spend only half of the cost which i bared 2500/- earlier for same display replacement. Complete service experience was wonderful with professional quality.

Vipin Jain

5.0
2019-07-22T10:42:58+00:00

Vipin Jain

Hi, Very satisfied with fantastic and cost effective service by Delta Dynamix. I just need to spend only half of the cost which i bared 2500/- earlier for same display replacement. Complete service experience was wonderful with professional quality.

Customer Experience | Service

Hi,

Excellent service for my laptop and tablet. I was kept well-informed on the progress and given the devices back exactly on time. Very professional work at a reasonable price.

Monica Samuel

5.0
2019-07-22T11:07:28+00:00

Monica Samuel

Hi, Excellent service for my laptop and tablet. I was kept well-informed on the progress and given the devices back exactly on time. Very professional work at a reasonable price.

Customer Experience | Service

Hi,

Got prompt response and good service from team.. Thanks for support.

Anjali Gupta

5.0
2019-07-22T11:25:04+00:00

Anjali Gupta

Hi, Got prompt response and good service from team.. Thanks for support.

Customer Experience | Service

Hi,

Excellent service provided for My Dell Inspiron system. All updates have been posted as expected and withing shortest time possible issue has been rectified. As they say they delighted me with exceptional service. You've earned yourself a loyal customer .All the best..!!

Farooqahmed Patel

5.0
2019-07-22T11:28:36+00:00

Farooqahmed Patel

Hi, Excellent service provided for My Dell Inspiron system. All updates have been posted as expected and withing shortest time possible issue has been rectified. As they say they delighted me with exceptional service. You've earned yourself a loyal customer .All the best..!!

Customer Experience | Service

Hi,

New life given to my computer which is more than 3 year old. Complete cleaning, service and RAM has been upgraded with very low cost. Overall overwhelming service. Thanks.

Vikram Vijaykumar

5.0
2019-07-22T11:32:20+00:00

Vikram Vijaykumar

Hi, New life given to my computer which is more than 3 year old. Complete cleaning, service and RAM has been upgraded with very low cost. Overall overwhelming service. Thanks.

Customer Experience | Service

Hi,

I had issue with my 10 year old sony hi fi music system. Upon inquiry Delta guy's asked me to bring system to their office at Iblur. Apart from radio nothing was  working. I took system to them and for my surprise they fixed all functionality within 2 days. I am very happy with my old system, every thing including 3 cd changer, cassette player, aux and radio as good as new. Thanks to Delta guys.

Chandrashekar S B

5.0
2019-07-22T11:34:51+00:00

Chandrashekar S B

Hi, I had issue with my 10 year old sony hi fi music system. Upon inquiry Delta guy's asked me to bring system to their office at Iblur. Apart from radio nothing was  working. I took system to them and for my surprise they fixed all functionality within 2 days. I am very happy with my old system, every thing including 3 cd changer, cassette player, aux and radio as good as new. Thanks to Delta guys.

Customer Experience | Service

Hi,

It was en Excellent Laptop service Experience with DeltaDynamix. My issue was taken up by them seriously with full ownership and I could see the Engineer and coordinator end to end involvement to resolve the matter. The Engineer had visited on time as my appointment I was updated in every step and progress my complaint status.

Madasamy S

5.0
2019-07-22T11:37:30+00:00

Madasamy S

Hi, It was en Excellent Laptop service Experience with DeltaDynamix. My issue was taken up by them seriously with full ownership and I could see the Engineer and coordinator end to end involvement to resolve the matter. The Engineer had visited on time as my appointment I was updated in every step and progress my complaint status.

Customer Experience | Service

Hi,

Thank you for being honest and Transparent on the service. Look forward for more services and support

Mr. Tarun Shiva

5.0
2019-08-12T16:01:09+00:00

Mr. Tarun Shiva

Hi, Thank you for being honest and Transparent on the service. Look forward for more services and support

Customer Experience | Service

Hi,
This is to bring to your notice that we had a big appreciation from end user for Prashant which he deserved rightfully.

Although, it is a team work, we trusted in Prashant and made him front end the end user for Laptop Deployments and his hard has really paid off!

This is truly an outstanding achievement appraised by User and it makes us feel proud. Both HCL and Barclays Management are absolutely delighted with this and shared applauds congratulating him.

Prashant - We are glad to have you in our Team, Welldone and Keep shining!

Sudhir Shetty (HCL)

2020-01-23T09:58:53+00:00

Sudhir Shetty (HCL)

Hi, This is to bring to your notice that we had a big appreciation from end user for Prashant which he deserved rightfully. Although, it is a team work, we trusted in Prashant and made him front end the end user for Laptop Deployments and his hard has really paid off! This is truly an outstanding achievement appraised by User and it makes us feel proud. Both HCL and Barclays Management are absolutely delighted with this and shared applauds congratulating him. Prashant - We are glad to have you in our Team, Welldone and Keep shining!

Customer Experience | Service

He was really friendly, explanatory, helpful and his multi-task skill was amazing. Despite of strenuous schedule, he timed for my query. He paid attention to every colleagues FAQs.
Thanks again and all the best Prashant.

Annie Varghese

2020-01-29T16:34:18+00:00

Annie Varghese

He was really friendly, explanatory, helpful and his multi-task skill was amazing. Despite of strenuous schedule, he timed for my query.

Customer Experience | Service

Hi,

I am writing to convey my appreciation for the Service Engineer, Mr. Narendran (Dell ID 30514882) who came this evening to replace the speaker in my laptop. He called me to give me the time of arrival, kept me updated on traffic delays. He was professional, polite, and knew his work well. He fixed the new speaker in, tested it, had me test it. He checked and rechecked diagnostics to ensure there were no other problems. The first diagnostic indicated a hard disk problem, but the next two checks did not show that problem. He reported the status to the Dell team. He also cleaned the fan, and the surface, tightened the loose screws.

I appreciate the follow up, and ensuring that I got my system working. I also appreciate Mr. Sadanand who worked to figure out a solution for who could come to visit today itself.

Deepa N Krishnamurthy

5.0
2017-12-30T08:23:51+00:00

Deepa N Krishnamurthy

Hi, I am writing to convey my appreciation for the Service Engineer, Mr. Narendran (Dell ID 30514882) who came this evening to replace the speaker in my laptop. He called me to give me the time of arrival, kept me updated on traffic delays. He was professional, polite, and knew his work well. He fixed the new speaker in, tested it, had me test it. He checked and rechecked diagnostics to ensure there were no other problems. The first diagnostic indicated a hard disk problem, but the next two checks did not show that problem. He reported the status to the Dell team. He also cleaned the fan, and the surface, tightened the loose screws. I appreciate the follow up, and ensuring that I got my system working. I also appreciate Mr. Sadanand who worked to figure out a solution for who could come to visit today itself.

Customer Experience | Service

Hi,

I am writing this email in appreciation of the services rendered by your engineer Mr.Mohd. Usman(Eng ID:30538932).
I found him to be knowledgeable and a thorough professional with respect to his work. I am fully satisfied with the service provided.

Good luck to Usman!!!

Brijesh S

2018-02-14T12:57:17+00:00

Brijesh S

Hi, I am writing this email in appreciation of the services rendered by your engineer Mr.Mohd. Usman(Eng ID:30538932). I found him to be knowledgeable and a thorough professional with respect to his work. I am fully satisfied with the service provided. Good luck to Usman!!!

Customer Experience | Service

Hi,

I am writing this email to you to give my review of the service that I received by Mr. Arvind. (Engg ID: 30512365).

The service that he has provided me with was very helpful and professional on his part. He was very knowledgeable about the ins and outs of the system and comfortably handled the system with care. It was an A-class experience and very satisfied with his service.

Good Luck to you Mr. Arvind

Himanshu Saikia

2018-02-15T10:21:26+00:00

Himanshu Saikia

Hi, I am writing this email to you to give my review of the service that I received by Mr. Arvind. (Engg ID: 30512365). The service that he has provided me with was very helpful and professional on his part. He was very knowledgeable about the ins and outs of the system and comfortably handled the system with care. It was an A-class experience and very satisfied with his service. Good Luck to you Mr. Arvind

Customer Experience | Service

Hi,

I am writing this email in appreciation of  the service rendered by your engineer mr.senthilnathan.v (30511429) i found him to be knowledgeable and a through professional with respect to his work. i am full satisfied with the service provided.

Siddesh

5.0
2018-02-17T09:44:41+00:00

Siddesh

Hi, I am writing this email in appreciation of  the service rendered by your engineer mr.senthilnathan.v (30511429) i found him to be knowledgeable and a through professional with respect to his work. i am full satisfied with the service provided.

Customer Experience | Service

Hi,

Excellent work must always be recognized and differentiated as such. High performers are intrinsically motivated by doing excellent work and producing something that impresses others.
I want to take this opportunity to appreciate Mr. Sandipan Barick for his hard work, professionalism, problem solving ability, diligence and utmost dedication. His devotion towards work is so inspiring and authentic.

Congratulations and best wishes for a promising future.

Saroj Chakraborty

5.0
2018-02-20T12:52:42+00:00

Saroj Chakraborty

Hi, Excellent work must always be recognized and differentiated as such. High performers are intrinsically motivated by doing excellent work and producing something that impresses others. I want to take this opportunity to appreciate Mr. Sandipan Barick for his hard work, professionalism, problem solving ability, diligence and utmost dedication. His devotion towards work is so inspiring and authentic. Congratulations and best wishes for a promising future.

Customer Experience | Service

Hi,

I am extremely happy & satisfied with the Dell service team for their prompt action . The engineer Surojit Chakraborty tech id 30523684 , was very good and took care of my issues to my utter satisfaction

Sanchita Bhattacharya

5.0
2018-02-21T14:26:50+00:00

Sanchita Bhattacharya

Hi, I am extremely happy & satisfied with the Dell service team for their prompt action . The engineer Surojit Chakraborty tech id 30523684 , was very good and took care of my issues to my utter satisfaction

Customer Experience | Service

Hi,

I really appreciate all your help in getting the issue resolved of my laptop touchpad.It was nice to see the engineer arriving on time to the my place as committed to fix the issue.The engineer Arvind who visited had good knowledge about Dell Precision 7150 and fixed the touchpad component quickly and in timely manner.

Mohammed Maqsood

5.0
2018-02-22T16:41:56+00:00

Mohammed Maqsood

Hi, I really appreciate all your help in getting the issue resolved of my laptop touchpad.It was nice to see the engineer arriving on time to the my place as committed to fix the issue.The engineer Arvind who visited had good knowledge about Dell Precision 7150 and fixed the touchpad component quickly and in timely manner.

Customer Experience | Service

Hi,
I'd like to take this opportunity to express my heartfelt gratitude to one of your employee, Mr. Sandipan Barick (Tech ID : 30534082) for the outstanding customer service that he provided two days ago.

His lightning fast speed and efficient diagnostic ability was quite authentic. He totally fix my issue within 10 minutes, which was breathtaking and it was my pleasure to see such well equipped professional in front of me. Looks like he destined to make an own benchmark by solving such kind of difficult issues with a great ease.

He is destined to make it big, he just didn’t know it. This recognition is surely deserved and will give Sandipan an opportunity to spread his wings. Keep your positive attitude alive, and never let the enthusiasm in you fade, this is your strength. Your hard work and dedication shows in the quality of your output.

Keep up this kind of great work and also wishing you a very good luck for your future endeavours.

Once again a heartfelt thanks to Dell and also to Sandipan for providing such classy customer service.

Satyajeet Sardar

5.0
2018-02-24T17:50:51+00:00

Satyajeet Sardar

Hi, I'd like to take this opportunity to express my heartfelt gratitude to one of your employee, Mr. Sandipan Barick (Tech ID : 30534082) for the outstanding customer service that he provided two days ago. His lightning fast speed and efficient diagnostic ability was quite authentic. He totally fix my issue within 10 minutes, which was breathtaking and it was my pleasure to see such well equipped professional in front of me. Looks like he destined to make an own benchmark by solving such kind of difficult issues with a great ease. He is destined to make it big, he just didn’t know it. This recognition is surely deserved and will give Sandipan an opportunity to spread his wings. Keep your positive attitude alive, and never let the enthusiasm in you fade, this is your strength. Your hard work and dedication shows in the quality of your output. Keep up this kind of great work and also wishing you a very good luck for your future endeavours. Once again a heartfelt thanks to Dell and also to Sandipan for providing such classy customer service.

Customer Experience | Service

Dear Team,


                I'm writing thisletter as a humble note of appreciation for the fabulous customer service providedby your Dell engineer Mr. Sandipan Barick, one week ago on 27th February 2018.I was facing a no power and slow performance (before no power state) on my DellInspiron 15-3567 laptop.​I was attended by Mr. SandipanBarick as i mentioned earlier. His visit was quick, he was on time, anddressed very professional. Mr. Barickhardly took 15 minutes to rectify the issue of my laptop. The ability toprovide the resolution quickly exceeded my expectations. I really commend theprompt service provide by Mr. Sandipan.He just handled the tough break-fixing with a great ease and fix my system withan extraordinary speed and turned it on within 15 minutes. Right now everythinglooks fantastic, there’s no bugs, I’m very satisfied with my system.In addition, he was concerned about my time. He also explained all myqueries so well, I felt I really understood. I'm very pleased with theknowledge and skills of Mr.SandipanBarick. He is a Technical Genius. Great service makes your customers feel that you care about developing along-term relationship that means more than just making a sale.


 Once again a big thanks to Dell and to Sandipan also for providing suchpremium customer support.

Ankita Chakraborty

5.0
2018-03-09T10:10:21+00:00

Ankita Chakraborty

Dear Team,                 I'm writing thisletter as a humble note of appreciation for the fabulous customer service providedby your Dell engineer Mr. Sandipan Barick, one week ago on 27th February 2018.I was facing a no power and slow performance (before no power state) on my DellInspiron 15-3567 laptop.​I was attended by Mr. SandipanBarick as i mentioned earlier. His visit was quick, he was on time, anddressed very professional. Mr. Barickhardly took 15 minutes to rectify the issue of my laptop. The ability toprovide the resolution quickly exceeded my expectations. I really commend theprompt service provide by Mr. Sandipan.He just handled the tough break-fixing with a great ease and fix my system withan extraordinary speed and turned it on within 15 minutes. Right now everythinglooks fantastic, there’s no bugs, I’m very satisfied with my system.In addition, he was concerned about my time. He also explained all myqueries so well, I felt I really understood. I'm very pleased with theknowledge and skills of Mr.SandipanBarick. He is a Technical Genius. Great service makes your customers feel that you care about developing along-term relationship that means more than just making a sale.  Once again a big thanks to Dell and to Sandipan also for providing suchpremium customer support.

Customer Experience | Service

Dear Team,

I write to convey my sincere appreciation for the selfless devotion to duty
and hard work put in by your Engineer Mr Prajwal Kumar on 24 Aug 18.
I had made a request for urgent installation of a printer that I had purchased-
HP Ink Tank Wireless 415. The Coordinator Lady Ms Anita was very kind to understand my urgency and detailed Mr Prajwal to under take the installation on the afternoon of 24 Aug 18. Mr Prajwal was at that time headed for ulsoor for another installation which was already committed. Despite finishing his above assignment late around 7.30 pm, Mr Prajwal travelled 25 Kms after that and reached my residence at 9.30 pm and worked till 11.30 pm to complete the installation, set up my laptops and explained everything patiently to me. I have no words to compliment his efforts and I request you to kindly convey my deep appreciation to him and also to the lady Coordinator Ms Anita. Please share
this mail with her. Please also share this mail with your higher leadership .

 

Gen SKH Johnson

5.0
2018-09-08T11:17:07+00:00

Gen SKH Johnson

Dear Team, I write to convey my sincere appreciation for the selfless devotion to duty and hard work put in by your Engineer Mr Prajwal Kumar on 24 Aug 18. I had made a request for urgent installation of a printer that I had purchased- HP Ink Tank Wireless 415. The Coordinator Lady Ms Anita was very kind to understand my urgency and detailed Mr Prajwal to under take the installation on the afternoon of 24 Aug 18. Mr Prajwal was at that time headed for ulsoor for another installation which was already committed. Despite finishing his above assignment late around 7.30 pm, Mr Prajwal travelled 25 Kms after that and reached my residence at 9.30 pm and worked till 11.30 pm to complete the installation, set up my laptops and explained everything patiently to me. I have no words to compliment his efforts and I request you to kindly convey my deep appreciation to him and also to the lady Coordinator Ms Anita. Please share this mail with her. Please also share this mail with your higher leadership .  

Customer Experience | Service

Upgraded my Old Lap with Brand New with lesser price compared than other online vendors. Quick Response. Good Customer Service. Good Job Team. Keep Rock

CV Prakash

5.0
2017-05-18T09:33:27+00:00

CV Prakash

Upgraded my Old Lap with Brand New with lesser price compared than other online vendors. Quick Response. Good Customer Service. Good Job Team. Keep Rock

Customer Experience | Service

This is a very nice app. Very fast service and processional approach.

Pon Ram P

4.0
2017-05-18T09:32:26+00:00

Pon Ram P

This is a very nice app. Very fast service and processional approach.

Customer Experience | Training

I am so grateful and thankful for you wonderful time you have given us in training, I have learn a very important and new ways to handle the customers in all bad and good situation,
This will helps me a lot to handle the customers after this Soft skill Training Program.
Thank you so much to you for providing a best Training about soft skill.

Raja Dhar

5.0
2017-05-25T17:25:50+00:00

Raja Dhar

I am so grateful and thankful for you wonderful time you have given us in training, I have learn a very important and new ways to handle the customers in all bad and good situation, This will helps me a lot to handle the customers after this Soft skill Training Program. Thank you so much to you for providing a best Training about soft skill.

Customer Experience | Training

I would like to thank you for the Training on last week . Training was much helpful for me to understand the Customer needs and issues that comes up with. It would be a loss for me if I skipped this wonderful Training Program.

After attending the Training Program, I got the will power to face any type of customer.

Thanks for the opportunity for winning the Parker Pen and chocolates.

Once again thank you so much for sharing your time and experiences with us. I will be grateful for having such programs in future.

Jomon KJ

5.0
2017-05-25T17:38:32+00:00

Jomon KJ

I would like to thank you for the Training on last week . Training was much helpful for me to understand the Customer needs and issues that comes up with. It would be a loss for me if I skipped this wonderful Training Program. After attending the Training Program, I got the will power to face any type of customer. Thanks for the opportunity for winning the Parker Pen and chocolates. Once again thank you so much for sharing your time and experiences with us. I will be grateful for having such programs in future.

Customer Experience | Training

We got an excellent chance to improve our self. Before a few months we got an chance to attend soft skill Training in Cochin. I think its an worst Training ever I had. Its only entertained us cant find any valuable think in that Training. After that we attend soft skill Training on 05-03-2017 in ABAD plaza that was simply awesome.


1.Excellent selection of training venue
2.Excellent selection of training room and its arrangements
3.The way of program conducted and planning
4.The way sir interacted with every participants
5.Punctuality 6. Responsibility
7.Covered overall valuable topics in customer handling and personality development in limited time period.
8.Clarification and brief explanation on each topics.
9.Searched and shared Best knowledge about our organisation
10.Encourage us with giving chocolate
11.Refreshing activities
12.Online test


If i try to point out like this it will be nonstop. Its an awesome training class I ever had.
Really enjoyed it and got so many valuable information/Learning from the class. Most of the time I'am failed at making eye contact after getting simple Technique from Joseph sir I just overcome the problem.
After this Training class I tried to change many way of working in my official life and personal life.
Now am getting positive responds from our customers and colleagues.

Sumith PS

5.0
2017-05-25T17:47:23+00:00

Sumith PS

We got an excellent chance to improve our self. Before a few months we got an chance to attend soft skill Training in Cochin. I think its an worst Training ever I had. Its only entertained us cant find any valuable think in that Training. After that we attend soft skill Training on 05-03-2017 in ABAD plaza that was simply awesome. 1.Excellent selection of training venue 2.Excellent selection of training room and its arrangements 3.The way of program conducted and planning 4.The way sir interacted with every participants 5.Punctuality 6. Responsibility 7.Covered overall valuable topics in customer handling and personality development in limited time period. 8.Clarification and brief explanation on each topics. 9.Searched and shared Best knowledge about our organisation 10.Encourage us with giving chocolate 11.Refreshing activities 12.Online test If i try to point out like this it will be nonstop. Its an awesome training class I ever had. Really enjoyed it and got so many valuable information/Learning from the class. Most of the time I'am failed at making eye contact after getting simple Technique from Joseph sir I just overcome the problem. After this Training class I tried to change many way of working in my official life and personal life. Now am getting positive responds from our customers and colleagues.

Customer Experience | Training

It’s was really wonderful session and it will really help our team to improve their skill set. Really appreciate your efforts and dedication to make it useful and significant, we all enjoyed your session..

Thank you very much Joseph.

Ratheesh

4.0
2017-05-25T20:04:37+00:00

Ratheesh

It’s was really wonderful session and it will really help our team to improve their skill set. Really appreciate your efforts and dedication to make it useful and significant, we all enjoyed your session.. Thank you very much Joseph.

Customer Experience | Training

We would like to thank  you for teaching us what should we do & not to do with Customers, I  was very much happy and it will be very helpful to me not only for professional. I would like to implement this in my personal also. (Like how to handle people) thank you so much sir

Swathi Suresh

4.0
2017-05-26T10:20:39+00:00

Swathi Suresh

We would like to thank  you for teaching us what should we do & not to do with Customers, I  was very much happy and it will be very helpful to me not only for professional. I would like to implement this in my personal also. (Like how to handle people) thank you so much sir

Customer Experience | Training

Thank you for spending your precious time & Training us, many important things that we were taking it as lightly which was effecting our growth. When you explained about defining your goal that really triggered us towards setting goals in life and regarding team work was most interesting part. We will try to implement all the things which you have thought us both in professional and personal life.


Once again thank you for opening our thoughts towards setting goal in our life.

Sunil Kumar

4.0
2017-05-26T10:23:41+00:00

Sunil Kumar

Thank you for spending your precious time & Training us, many important things that we were taking it as lightly which was effecting our growth. When you explained about defining your goal that really triggered us towards setting goals in life and regarding team work was most interesting part. We will try to implement all the things which you have thought us both in professional and personal life. Once again thank you for opening our thoughts towards setting goal in our life.

Customer Experience | Service

Good customer service and quick response. Overall five star service from the team. Keep up the good work guys

ThangaPandian

5.0
2017-05-26T14:20:32+00:00

ThangaPandian

Good customer service and quick response. Overall five star service from the team. Keep up the good work guys

Customer Experience | Service

Thank you very much for your Quick Response and immediate visit & Resolution Even  arranging an Engineer at night 9.30PM

Anton Jebadurai

2017-06-06T18:45:05+00:00

Anton Jebadurai

Thank you very much for your Quick Response and immediate visit & Resolution Even  arranging an Engineer at night 9.30PM

Customer Experience | Service

This is regarding the Order # 145 placed through CDJIFFY App. I have registered a complaint on 11th June 2017 at around 12:03 AM. Services are so quick. Your Engineer visited on same day at around 10:15 AM and the engineer is very knowledgeable. While repairing my laptop, he suggested lots of tips to me to increase the life of any laptop.


I am totally satisfied with the services of DeltaDynamix. Good job done!!!.

Ved Prakash Tiwari

4.0
2017-06-11T12:45:00+00:00

Ved Prakash Tiwari

This is regarding the Order # 145 placed through CDJIFFY App. I have registered a complaint on 11th June 2017 at around 12:03 AM. Services are so quick. Your Engineer visited on same day at around 10:15 AM and the engineer is very knowledgeable. While repairing my laptop, he suggested lots of tips to me to increase the life of any laptop. I am totally satisfied with the services of DeltaDynamix. Good job done!!!.

Customer Experience | Service

First of all, I would like to thank for the Wonderful service given to me to repair My Laptop. Let Me thank to Mr. MANOJ KUMAR CHANDA for his wonderful service , he is a very efficient and technically sound person at the same time very polite and his problem solving ability superb.


I can assure you that if any service requirement comes from friends and relatives I will definitely recommend your company and Please arrange to send MR. MANOJ KUMAR CHANDA for the same.


If I will be asked to give you point I will give 5 out 5 and for MANOJ KUMAR CHANDA will also get 5 out 5.


Thanks once again.

Chandan Pradhan

5.0
2017-06-15T13:25:41+00:00

Chandan Pradhan

First of all, I would like to thank for the Wonderful service given to me to repair My Laptop. Let Me thank to Mr. MANOJ KUMAR CHANDA for his wonderful service , he is a very efficient and technically sound person at the same time very polite and his problem solving ability superb. I can assure you that if any service requirement comes from friends and relatives I will definitely recommend your company and Please arrange to send MR. MANOJ KUMAR CHANDA for the same. If I will be asked to give you point I will give 5 out 5 and for MANOJ KUMAR CHANDA will also get 5 out 5. Thanks once again.

Customer Experience | Service

I'd like to recommend DeltaDynamix for your needs of computer repair requirements (desktop/ laptop, etc.), and software services (format/ OS re-installation, etc.). I've used their services, and have liked the following aspects in their service model:
1. Convenience of online booking of service requirement.
2. Flexibility of choosing your preferred time for technician's visit at your address.
3. Fixed charge.
4. Online payment to the Company, rather to the technician.
5. Competent service technicians.

Mr. Anoop Agarwal

4.0
2017-08-18T09:55:04+00:00

Mr. Anoop Agarwal

I'd like to recommend DeltaDynamix for your needs of computer repair requirements (desktop/ laptop, etc.), and software services (format/ OS re-installation, etc.). I've used their services, and have liked the following aspects in their service model: 1. Convenience of online booking of service requirement. 2. Flexibility of choosing your preferred time for technician's visit at your address. 3. Fixed charge. 4. Online payment to the Company, rather to the technician. 5. Competent service technicians.

Customer Experience | Service

Just wanted to share my feedback on the service I have received today from one of your executive (Guru Dutt) for one of my Company laptop issue.

I have observed good technical skills, communication & and giving us a proper description of the issue & cautionary steps to avoid such issues in future. This is very good. Thanks for the support provided by your guy, Appreciate it.

Sagar H

5.0
2017-09-01T16:14:52+00:00

Sagar H

Just wanted to share my feedback on the service I have received today from one of your executive (Guru Dutt) for one of my Company laptop issue. I have observed good technical skills, communication & and giving us a proper description of the issue & cautionary steps to avoid such issues in future. This is very good. Thanks for the support provided by your guy, Appreciate it.

Customer Experience | Service

This is my third interaction with Dell Services regarding my laptop repair. So far this was the best. I have been visited by 2 Engineers

  1. Sandipan

  2. Aswin


Both were very professional in terms of behavior and the way they communicate. They have taken my permission at every level to perform and open the laptop and have clearly shown what was missing etc.

One thing which impressed me was the familiarity of the engineer regarding out internal policies and process to be followed to replace faulty products.

Sandipan was well aware of the things required/ permissions required from my company (TCS) to replace the defective part and to take it out. So he has told me to arrange those things and complete the formalities beforehand, so that we don’t spend unnecessary time on it.He not only has strong command on the work, but also has good understanding of how things work in corporate companies and was ready to adhere to all the policies.

Though some engineers have visited to work on the laptop repairs, this guys was far ahead.

Which is why I am taking time to appreciate his efforts .

Thanks once again.

Mr. Mahesh Kolisetty

5.0
2017-09-11T18:13:48+00:00

Mr. Mahesh Kolisetty

This is my third interaction with Dell Services regarding my laptop repair. So far this was the best. I have been visited by 2 Engineers Sandipan Aswin Both were very professional in terms of behavior and the way they communicate. They have taken my permission at every level to perform and open the laptop and have clearly shown what was missing etc. One thing which impressed me was the familiarity of the engineer regarding out internal policies and process to be followed to replace faulty products. Sandipan was well aware of the things required/ permissions required from my company (TCS) to replace the defective part and to take it out. So he has told me to arrange those things and complete the formalities beforehand, so that we don’t spend unnecessary time on it.He not only has strong command on the work, but also has good understanding of how things work in corporate companies and was ready to adhere to all the policies. Though some engineers have visited to work on the laptop repairs, this guys was far ahead. Which is why I am taking time to appreciate his efforts . Thanks once again.

Customer Experience | Service

Hi,

I would like you to know that I am very delighted with the excellent quality of service provided by your company. I earnestly appreciate the responsiveness of one of your employees Mr. Sandipan Barick & Mr. Aswin CS. They sincerely helped me in sorting out my problem.

Their professionalism and capability to penetrate deep into the situation to resolve it fast exceeded my expectations.
They got all those affluence which accolades in a good and honest person.
We appreciate their positive attitude , they proved his plausible work which results in leading heights of achieving targets.

I appreciate the way your employees have been trained to deliver such satisfying levels of customer service. You should feel proud of possessing such great human resources, who can bring in such goodwill for your company.

Being highly satisfied with the quality services provided by Mr.Sandipan & Mr. Aswin , I have recommended your company’s services to others as well. I admire his efforts and wish him a good luck for all future endeavors.
Respected Mr. Joseph , you can be rest assured that we will continue to maintain business relations with your organizations for years to come.

RAVISH G M

5.0
2017-09-13T15:00:29+00:00

RAVISH G M

Hi, I would like you to know that I am very delighted with the excellent quality of service provided by your company. I earnestly appreciate the responsiveness of one of your employees Mr. Sandipan Barick & Mr. Aswin CS. They sincerely helped me in sorting out my problem. Their professionalism and capability to penetrate deep into the situation to resolve it fast exceeded my expectations. They got all those affluence which accolades in a good and honest person. We appreciate their positive attitude , they proved his plausible work which results in leading heights of achieving targets. I appreciate the way your employees have been trained to deliver such satisfying levels of customer service. You should feel proud of possessing such great human resources, who can bring in such goodwill for your company. Being highly satisfied with the quality services provided by Mr.Sandipan & Mr. Aswin , I have recommended your company’s services to others as well. I admire his efforts and wish him a good luck for all future endeavors. Respected Mr. Joseph , you can be rest assured that we will continue to maintain business relations with your organizations for years to come.

Customer Experience | Service

Thank you very much for your prompt support to resolve the technical issues of my laptop within such a short period.

I heartly appreciate the same.

Sanjay Gupta

4.0
2017-09-26T16:07:04+00:00

Sanjay Gupta

Thank you very much for your prompt support to resolve the technical issues of my laptop within such a short period. I heartly appreciate the same.

Customer Experience | Service




Hi
This is to keep you posted that i got perfect solution by one of your supervisor mr Sandipon Barick. He is the guy who keep followed up with me inregards to my problem which i am in my laptop.


Inorder to have good guidance he send two engineers to my home name Manoj chanda & Debashish Dey.

Currently the issue was resolved.

And i would like to appreciate for this kind help provided by Mr Barick.

A BIG THANK YOU TO THE TEAM.


Arindam Pradhan

5.0
2017-10-12T10:57:58+00:00

Arindam Pradhan

Hi This is to keep you posted that i got perfect solution by one of your supervisor mr Sandipon Barick. He is the guy who keep followed up with me inregards to my problem which i am in my laptop. Inorder to have good guidance he send two engineers to my home name Manoj chanda & Debashish Dey. Currently the issue was resolved. And i would like to appreciate for this kind help provided by Mr Barick. A BIG THANK YOU TO THE TEAM.

Customer Experience | Service

The service was excellent.


My problem was solved within 30 mins. Thanks for your support!

Subramanian

5.0
2017-05-29T20:04:33+00:00

Subramanian

The service was excellent. My problem was solved within 30 mins. Thanks for your support!
4.0
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